Question

Missing Injured Spouse Refund

Forum|Forum|5 years ago
November 18, 2020
2 replies
0 views

I received a letter from the IRS stating that my portion of the joint overpayment on my joint tax return would be refunded in a few weeks. It still hasn't arrived and I can't get ahold of anyone or look up the status of my refund. How do I find out where the refund is at.

DoninGA

Employee

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

P

pkjessephAuthor

On hold now, thank you so much!

P

pkjessephAuthor

Stayed on hold for 10 minutes and then their system hung up on me

X

xmasbaby0

Employee

No one at TurboTax knows. TT does not get any information from the IRS after you file your return, nor will the IRS tell TT anything.

Your only source of information is the IRS.

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**