Missing money in return

Forum|Forum|2 years ago
February 28, 2024
1 reply
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IRS already notified of us what was deducted from my return. I checked our fees for filing through TurboTax and it came to $110. We got a deposit today and we are missing $741.33. All I can think of is this is a partial refund? Someone from TurboTax please advise.

Cynthiad66

If your refund was a refund advance loan, then it is definitely a partial refund. If this is a regular refund then IRS could have adjusted your refund to Offset certain debts. IRS will send a letter of explanation within a few weeks. You can wait until then or, setup an online account where you can view activities.

IRS Online Account

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cdockter2Author

We did not get an advance loan. I already have an IRS account, so as I said, we already know what deductions were done by the IRS for debt and what they were for. They told us a total after the deductions and we are still $743 short on our refund deposit after it came through TurboTax and $110 in fees was taken out. $110+$159.67 that we got in deposit does not equal $901 that we were told by the IRS. We deserve an explanation.

Cynthiad66

You will receive a letter of explanation from the IRS. TurboTax is not involved in the process once the return has been submitted to the IRS. All refund inquiries should be made to the IRS. TurboTax does not see your information once the return is filed.

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day.

@cdockter2

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