Question

Missing return

Forum|Forum|4 years ago
March 10, 2022
2 replies
0 views

I have filed over a month ago and I have yet to receive my federal return. I checked my federal return status and it says that it has been deposited if that is the case then I'm missing 1400 dollars. I have already spoke with the IRS and there are no discrepancies found to take any of my refund. It is highly known that this problem is on the TurboTax side not the IRS. Could someone help me get into contact with someone that actually can help please.

Not A Product Question

SForrestLO

We know how important your refund is and we apologize. You'll get an email message from us shortly letting you know when to expect the rest of your refund.

In the meantime, please refer to these Turbo Tax help articles.

What is Refund Processing Service?

Why is my direct-deposited refund or check lower than the amount in TurboTax?

Why is My Tax Refund Not What I Expected?

How do I track my state refund?

What is a refund offset?

Refund Status: SBTPG

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T

TraceBarrettAuthor

It has been two days and I have not had a representative contact me like I was told on Thursday 03/10/22. This is starting to look highly unprofessional for this company.

X

xmasbaby0

Employee

@TraceBarrett

Try checking your online account with the IRS

https://www.irs.gov/payments/your-online-account

Does the IRS show that you received a $1400 stimulus or EIP check in 2021? Did you receive it? When you were asked on your tax return did you say no? Was there $1400 on line 30 of your tax return?

If the IRS says you got $1400 last year but you did not receive it you can have it traced.

LOST THIRD STIMULUS CHECK

https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-payment-issued-but-lost-stolen-destroyed-or-not-received

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

S

Spenceradunn

Same thing has happened to me, said open a credit carma acct. And recieve 5 days faster and plus 100 dollar bonus, no 100 dollar bonus, and im short 1400 dollars and of course when you try and call all you get is a automated service, so frustrating, especially in this time of need rn

X

xmasbaby0

Employee

@Spenceradunn Check your online account with the IRS to see if the IRS says you already got the $1400 stimulus check last year. You cannot get it twice, so if you received it last year, the IRS removed the $1400 recovery rebate credit from your refund.

https://www.irs.gov/payments/your-online-account

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

T

TraceBarrettAuthor

It has now been a week and not a single representative ha attempted to help other than saying to check with the IRS due to it not being anything wrong on their side