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January 21, 2021
Question

My 2017 taxes apparently are being audited or questioned. With the package i bought do I have sources or help resolving this problem?

  • January 21, 2021
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    1 reply

    Employee
    January 22, 2021

    I RECEIVED A LETTER FROM THE IRS/STATE

     

     

    TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

     

    (what the letters from the IRS mean)

    I GOT A LETTER FROM THE IRS   

    https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

     

     

    I AM BEING AUDITED

    If you purchased Audit Defense:

    https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

     

    AUDIT SUPPORT

     

    TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

    https://support.turbotax.intuit.com/irs-notice/audit-support/

     

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**