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August 6, 2020
Question

My 2019 tax return has not been processed yet and it was accepted March 28th, 2020

  • August 6, 2020
  • 13 replies
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It is Now August 5th. How can I check on this? Nobody answers the tax line.

13 replies

August 6, 2020

I have the same issue. Where did you file? For me it was Fresno. Could you update this thread when your return is processed? That way we will at least know.

August 6, 2020

I filed in Springfield Missouri. I will update when I get any information

 

Employee
August 6, 2020

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
August 20, 2020

I hope you can help me get my federal return that I mailed June. I received my state but not my federal. Why is going on? Thank you 

VolvoGirl
Employee
August 20, 2020

If you mailed it you may have to wait awhile.  In March the IRS closed their processing centers because of the Covid-19 pandemic and stopped processing mailed tax returns. They are just now starting to process them again, but they have limited staff and a huge backlog, so it will be quite a while before your tax return is processed or any status information is available. An IRS spokesperson recently said that they have about 11 million pieces of unopened mail.

 

See this IRS page for the latest information

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

Is it showing up at IRS Where's my refund yet?

https://www.irs.gov/refunds/

August 21, 2020

I filed electronically with Turbo Tax. That is why I am on this site. Electronically in March. And it was accepted. A simple form. No math involved. No extra stuff. A simple ez form.

August 20, 2020

When went to websites and put in my information it says no information as if it's not there. I put in the correct line ect..

Employee
August 20, 2020

@kllewis-- If you mailed your return it might still be in a pile of unopened envelopes -- so nothing is going to show up on the refund site until they dig your envelope out of the pile even if everything you enter into the refund site is correct.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
August 21, 2020

When can I get my money faster

DoninGA
Employee
August 21, 2020

@Mytime20201 wrote:

When can I get my money faster


There is nothing you can do speed up the processing of a tax return and the refund.

Read the posts on this thread.

August 21, 2020

My tax records were received in Austin TX 73301June 04,2020

August 21, 2020

06/04/2020

Employee
August 21, 2020

@Cliff Capelle What is your question?  Did you mail the return?  And you know that the IRS received it because you received a notice from the mailing service?  You still have to wait for the IRS to process your return.

 

 

The IRS has just started to work through millions of mailed returns that have been piling up in trailers during the pandemic.  All you can do is watch the IRS refund site to see when your return makes it to the surface and goes into processing. Sorry.

 

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:

 

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

 

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

 

https://www.cnn.com/2020/04/20/politics/irs-mail-trailers-covid/index.html

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
August 21, 2020

It was not mailed. It was electronically sent in. I understand if I mailed it. But I didn't.

August 31, 2020

We electronically filed by the April 15th deadline this year and have yet to receive any updates from the IRS.  We really rely on that refund and especially now. I have confirmation that it is received, but it is still being processed...whatever that means.  I have the hotline to call, but it is just an automated maze.  Anyone have any suggestions?  

DoninGA
Employee
August 31, 2020

@WhereIsMyRefund wrote:

We electronically filed by the April 15th deadline this year and have yet to receive any updates from the IRS.  We really rely on that refund and especially now. I have confirmation that it is received, but it is still being processed...whatever that means.  I have the hotline to call, but it is just an automated maze.  Anyone have any suggestions?  


After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
If over 21 days since being Accepted by the IRS and the tax refund is still Processing you can call the IRS and speak with an IRS agent concerning your tax refund.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

August 31, 2020

So I did my tax return with TurboTax I already got my I've already got my state back and it says that my tax returns are still pending when it comes available the site will be uploaded it was accepted on April 27th and I still have not gotten anything

September 4, 2020

My federal return was accepted on February 15th, and still nothing. When I go to irs.gov, it says my federal return hasn't been processed and I'm passed the due date, and even when I go to their "Where's my Refund?" tool, it can't find anything.

I'm assuming that Covid is the culprit for all the insane delays, but any time the IRS tells me I'm late, I get nervous....

Employee
September 4, 2020

@jsnlomberg wrote:

My federal return was accepted on February 15th, and still nothing. When I go to irs.gov, it says my federal return hasn't been processed and I'm passed the due date, and even when I go to their "Where's my Refund?" tool, it can't find anything.
I'm assuming that Covid is the culprit for all the insane delays, but any time the IRS tells me I'm late, I get nervous....


 

You didn't say "how" you filed, but I'll assume you efiled.  The Coronavirus situation mainly delayed mailed paper returns, but also some efiled returns if any required review/manual processing, etc.

 

If you efiled successfully and it was indeed accepted, you should be able to find evidence of it at the IRS website, unless you are not entering the correct information.    Here are some things you can check.

 

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.  If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

 

If the info at the Tax Home confirms it was accepted, you can use the "Where's My Refund" tool at the IRS website below to check on the status of your Federal refund.  
https://www.irs.gov/Refunds


NOTE: When using that tool, be sure to enter the correct SSN and filing status.  Use only the Federal refund amount, and not any total refund amount that includes a state refund.  The amount to use is on your Federal Form 1040, Line 21a.

 

You can also try phoning the IRS refund hotline.  I've seen it work for some users before when the WMR tool didn't.

800-829-1954

 

If the IRS "Where's My Refund" tool says it is still being processed, we can tell you how to reach the IRS to inquire about the delay.

January 3, 2021

I still don’t have my taxes processed... it’s been 4 months

 

I filed late but my goodness. Now I can’t get the next round of stimulus checks because I don’t have this done yet. 😕😕

Employee
January 3, 2021

 

There are a lot of delays for federal refunds.  Did you mail your return or e-file?

 

If you mailed it:

 

MAILED RETURNS

 

The IRS has just started to work through millions of mailed returns that have been piling up in trailers during the pandemic.  All you can do is watch the IRS refund site to see when your return makes it to the surface and goes into processing. Sorry.

 

Per the IRS website IRS Operations During COVID-19: Mission-critical functions continue:

 

IRS operational status and alternatives

Processing Delays for Paper Tax Returns: Taxpayers should file electronically through their tax preparer, tax software provider, or IRS Free File

We’re experiencing delays in processing paper tax returns due to limited staffing. If you already filed a paper return, we will process it in the order we received it.

Do not file a second tax return or contact the IRS about the status of your return.

 

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

 

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

 

When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

 

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

 

Or......

 

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds        

 

  Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

 

If your e-file was accepted:

 

To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

  

The stimulus check is an advance on a credit you can receive on your 2020 tax return.  If something went wrong or you did not get the stimulus check this year, you can get it when you file your 2020 return in early 2021—if you are eligible.It will end up on line 30 of your 2020 Form 1040.

 

https://www.irs.gov/newsroom/economic-impact-payment-information-center-topic-j-reconciling-on-your-2020-tax-return

 

https://www.irs.gov/coronavirus/coronavirus-tax-relief-and-economic-impact-payments-for-individuals-and-families

 

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

 

We know that the IRS is already revising the 2020 Form 1040 to include the 2nd stimulus, but that change will entail a lot of re-programing at the IRS and for the tax software programs.  It may be at least a month — or longer— before the forms are changed.  Do NOT be in a hurry to file your 2020 tax return until more is known. Give some extra time to the IRS and the software programmers so that the software can handle the new 2nd stimulus, so that you can get it all by filing ONE time.  It is never a good idea to file too early; filing your 2020 return too soon may result in a lot of extra confusion that can be avoided if you wait and file a little later.

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
January 3, 2021

I electronically filed, and it was accepted  by the IRS 4 months ago. My state does not require me to file a state tax return.

March 5, 2021

There is absolutely no point in waiting on hold for an hour with them. All they tell you is the status. The agent I was sent to had evidently taken a course on mental abuse. She said "that's not true" 25 times over and over to drown me out when I said I had filed a 2019 return. She claims I used the no-filers tool and I was trying to tell her I didn't. Then, she stated "I'm going to be praying for you." After trying to gaslight me, she stated both that I used the no-filers tool and filed a return. Okay, if I used the no-filers tool why didn't I receive a stimulus? So now, they haven't processed my 2019 or 2020 returns, refuse to give me a reason and refuse to tell me anything except "it's still being processed." And, another stimulus will come soon that I won't receive because they refuse to process my 2019 and 2020 returns. The IRS is broken beyond belief, and our senators could care less to do anything to give us legal redress when the IRS can't be bothered to process our returns. This all started because my husband filed married filing separately which made me ineligible to use the no-filers tool. Only married filling jointly and single were allowed to use the tool.