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My 2020 tax return is stalled. My IRS Transcript has a 150 code on 7/5/2021 and no action since then. Who can I call, what does this mean?

Forum|Forum|4 years ago
January 21, 2022
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I finally got thru to the IRS on 12/2/2021 with a phone number on the IRSgo2. They said a notice has been sent out which I never received, no communications were listed on my IRS acct. Last entry was Code 150, Cycle 20212404 dated 7/5/2021. The Rep said she would have the agent reach out, which they haven't. What do I do now?

TurboTax Online

Best answer by Critter-3

The Where’s My Refund tool has been changed over to the 2021 tax year so you will no longer get updates on the 2020 return.

Check your account transcripts instead :

https://www.irs.gov/payments/your-online-account

If it has been shown up to now on the refund site then you know the IRS has your return and they are working on it.

To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".

Then press 3 "for all other questions."

Then press 2 "for all other questions." It should then transfer you to an agent.

Katina S

You would again, need to contact the IRS directly. Be sure to provide them with the details of your previous actions and communication.

S

suz-suzannedaltoAuthor

Thanks, @Katina S . I did not write down the unique number IRS2go gave me & it's no longer available. (drat!) The [phone number removed] tree says to call back later after numerous tries.

I also called the Tax Advocate, and a recorded message said they couldn't help, call the IRS - catch 22.

So is there a direct number to call or a key to the phone tree to navigate it?