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June 9, 2022
Question

My 2021 Refund is taking Very long to Come - Was something done wrong?

  • June 9, 2022
  • 1 reply
  • 0 views

Hello everyone,

I had my taxes filed for the first time through the support of my family since I didn't know how to do them. They used TurboTax and sent everything out On March 27th of this year. I still have not received my refund and am wondering if there's anything else that needs to be done.

 

I called Intuit and the IRS phone numbers and their automated system says they have no information, so is there anything else I should be doing or should I sit tight a bit more? I understand that sometimes it can come very late.

 

Thank you,

Mecca

    1 reply

    VolvoGirl
    Employee
    June 9, 2022

    Was it mailed or did you efile it?  The IRS is taking a very long time to process returns this year.  Just keep waiting.   It might be 6 months or more.  If you efiled was it Accepted?  

     

    You can check your efile status here,
    https://turbotax.intuit.com/tax-tools/efile-status-lookup


    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.


    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc. What does it say?

    June 10, 2022

    Hi, @VolvoGirl , thank you for responding so quickly. I believe it was an efile. On the top, it says "Federal Printed" "Ready to Mail." and "NY State Printed," "Ready To Mail." My family members who assisted me informed me that they sent everything out a while ago.

     

    Mecca

    Employee
    June 10, 2022

    “Ready to mail”or “Printed”  means that your tax return has not been filed.  Either you could not e-file for some reason , or you chose to file by mail.  OR if you really did already mail your return, the software does not have any way to know that you put your return in an envelope and took it to a mailbox, so it will always say “ready to mail” in your online account.

    TurboTax does not mail your return for you.  You have to print it, sign it, and mail it yourself.  When you mail a tax return, you need to sign it where it says "Sign Here" and write in the date you signed it by the word "Date".  Attach copies of your W-2 and any other documents that show taxes withheld to the left side of the papers where it says "Attach Forms..."

    When you print your return, it will print with filing instructions that tell you where to mail it.  Pay careful attention to the address you mail your return to —federal and state returns do not get mailed to the same place.

    It is not required, but is a good idea, to use a mailing service that will track your return or provide you with a receipt showing that the IRS got it--such as Fedex, UPS, or certified mail.  It will take about 4 weeks and then you can track the status of your return at the IRS website.

    You can print your return by following the instructions below

     

    https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

    To send your tax return by mail and get a receipt to see that the IRS and/or your state received it:

    https://www.usps.com/taxes/welcome.htm

    To track your Federal refund:   

    https://www.irs.gov/refunds

    To track your state refund:    

    https://ttlc.intuit.com/questions/1899433

    On the IRS site you are also offered the use of an app called IRS2Go

     

    To change to e-filing:

     

     

    https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**