Solved
My refund has been loaded onto my TurboTax prepaid card account. I want to make sure I get it in the mail than someone else getting my card.
The card is usually delivered 5-10 business days after ordering it.
It seems as if the 5-10 business days might have passed already. If this is the case for assistance with your Turbo Prepaid Visa Card, please use one of the contact methods below:
- Visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.
-
Call Greendot Bank at (866) 795-7597 or visit https://www.greendot.com/about/contact-us
TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.
Additional information from TurboTax FAQ: https://ttlc.intuit.com/replies/6419971
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.