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June 4, 2019
Solved

My computer was compromised. I have been waiting for my TurboTax prepaid card in the mail, it has not been delivered yet. I need help making sure it comes sercurely

  • June 4, 2019
  • 1 reply
  • 0 views
My refund has been loaded onto my TurboTax prepaid card account. I want to make sure I get it in the mail than someone else getting my card.
Best answer by NjoyBhappy

The card is usually delivered 5-10 business days after ordering it. 

It seems as if the 5-10 business days might have passed already. If this is the case for assistance with your Turbo Prepaid Visa Card, please use one of the contact methods below:

TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Additional information from TurboTax FAQhttps://ttlc.intuit.com/replies/6419971

1 reply

Employee
June 4, 2019

The card is usually delivered 5-10 business days after ordering it. 

It seems as if the 5-10 business days might have passed already. If this is the case for assistance with your Turbo Prepaid Visa Card, please use one of the contact methods below:

TIP: To avoid delays, be sure the name on the tax return is exactly the same as the name on your Turbo Prepaid Visa Card.

Additional information from TurboTax FAQhttps://ttlc.intuit.com/replies/6419971