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April 16, 2020
Question

My e-file refund shows accepted but when I try to track it all it says is not available?

  • April 16, 2020
  • 1 reply
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1 reply

CassLO
April 17, 2020

Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. If you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. Also if you filed joint, be sure to enter the filers name that appears first on the return.

If the IRS site is still showing no record, the website is currently experiencing high volume and may give you the message that they do not have information for your refund. You will need to check back later.Stimulus is taking precedence over all else at this time. So the transcript may not be available for use right now on the IRS sites.

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