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March 27, 2020
Question

My federal return has been issued to my TurboTax account and the funds are available but I have not received my GreenDot card? I filed March 17th

  • March 27, 2020
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March 27, 2020

If you have not received your Turbo Visa Debit Card within 5-10 business days of ordering it, contact customer support to confirm they have your correct mailing address and to order a new card.  Refer to these steps to reach a live representative when you call.

 

Reference:  When will I receive my Turbo® Visa® Debit Card? - Community

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