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July 22, 2019
Question

My federal return was accepted on 2/6/19. It's almost the end of july and I haven't received it yet.

  • July 22, 2019
  • 1 reply
  • 0 views
What can I do from here? I did the locate my refund but none of my info matches

1 reply

VolvoGirl
Employee
July 22, 2019

What do you mean you located the refund?  Where is it?  Has the IRS sent it yet?  Federal and state come separately at different times.

 

Was your return Accepted?  You can check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

Then only the IRS can tell you.  IRS Where's my refund https://www.irs.gov/refunds/

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?