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June 23, 2019
Question

My Georgia state refund was accepted but it's been over 90 days and I haven't received it plus they have no record of it

  • June 23, 2019
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1 reply

Employee
June 23, 2019

The Georgia website says it can take "more than 90 business days" to receive a refund; i.e.,  a little over 4 months.

 

You wrote:  "plus they have no record of it"

 

No record using what means--in their online "Where's My Refund" tool, or when you spoke to someone at the GA DOR?

 

If you efiled, double-check with this tool to be sure it was accepted:
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

If that confirms it was accepted, but you can't find info in the GA refund status tool, you can phone the GA DOR to inquire, if you haven't already.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573