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March 15, 2020
Question

My refund status is showing ready to print but I cancelled my amendment. Why is it still saying ready to print instead of the original approved?

  • March 15, 2020
  • 1 reply
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1 reply

March 15, 2020

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

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