Question

My refund was accepted 4/24/19. I am unable to track my refund. I get message "We cannot provide any information about your refund". All info entered is correct.

Forum|Forum|6 years ago
June 7, 2019
1 reply
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TurboTax Deluxe Online

X

xmasbaby0

Employee

Check again to make sure your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 20a of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**