Skip to main content
August 29, 2023
Question

My refund was being reviewed by irs as of Mar 6th 2023an was adjusted on Aug 6th 23 an processed Friday Aug 25th , bt I still have not received it

  • August 29, 2023
  • 1 reply
  • 0 views
No text available

1 reply

DoninGA
Employee
August 29, 2023

The direct deposit of the tax refund may not be indicated on your bank account until at least 5 days after it was issued by the IRS.

 

However, if you requested to have the TurboTax account fees deducted from your federal tax refund it may take a few days more before it is received by your bank.

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228