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January 15, 2020
Question

My refund with turbo tax

  • January 15, 2020
  • 1 reply
  • 0 views
My refund is 1200 less with turbo tax then another company and I have already filed with turbo tax can I stop my return with turbo tax? If not why is the refund bigger else where with same numbers

1 reply

DoninGA
Employee
January 15, 2020

Your message indicates that you are using one of the TurboTax Live editions.

See this TurboTax support FAQ for contacting a Tax Expert/CPA when using the Live editions - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

 

TurboTax support is open from 5am to 9pm Pacific time, Monday thru Friday

Employee
January 15, 2020

When you enter all of the exact same data into tax preparation software, the same data should yield the same results.  Tax software programs must conform to IRS laws and be approved by the IRS.  So if you had such different results, something you entered in one of the programs was different.  Which one is right--we do not know.  We cannot see your screen, your return or your account.

 

But as DoninGA suggested, contact a Live expert for further advice.  They can review your return and see if you filed accurately.  However, in answer to your question about canceling your e-filed return, no, you cannot do that.  Once you e-file, it is just like putting an envelope in a U.S.mailbox.  You cannot get it back.  If it turns out you made a mistake, then after your return has been accepted and fully processed, you can amend it.  "Live" can help you with that.

 

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**