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Employee
June 1, 2019
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My returns are in status "Ready to mail". How can I get back to make changes?

  • June 1, 2019
  • 1 reply
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Best answer by Heather14

If you use Online TurboTax and you selected that you wanted to print and mail your tax return, then TurboTax will treat your return as if you have filed.  If that is the case, you will no longer see, "Take me to my return/Continue my return" on your account.  To get around that issue, you will do the following:

  •  Log in to your TurboTax account
  • Click on Taxes, and then click on My Tax Timeline
  • Locate your 2016 tax return on that page 
  • Find  "Some things you can do" under your 2016 tax return information
  • Choose Add a State (you don't actually add one; that's just to get the return to open up.)
  • Now you can make any changes that you need to make to your return. 

 

1 reply

Heather14Answer
Employee
June 1, 2019

If you use Online TurboTax and you selected that you wanted to print and mail your tax return, then TurboTax will treat your return as if you have filed.  If that is the case, you will no longer see, "Take me to my return/Continue my return" on your account.  To get around that issue, you will do the following:

  •  Log in to your TurboTax account
  • Click on Taxes, and then click on My Tax Timeline
  • Locate your 2016 tax return on that page 
  • Find  "Some things you can do" under your 2016 tax return information
  • Choose Add a State (you don't actually add one; that's just to get the return to open up.)
  • Now you can make any changes that you need to make to your return.