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January 5, 2021
Question

My stimulus check was loaded to an inactive card and I can not reach anyone on the phone

  • January 5, 2021
  • 1 reply
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1 reply

Community Manager
January 5, 2021

If you reach out to GreenDot, you can order a replacement card through the IVR on the phones. 
If you cannot get your funds though that avenue, you will have to claim in your 2020 taxes that you did not receive your stimulus. 

More information here: Second Stimulus, Turbo Card, GreenDot Resources

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