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June 1, 2019
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My tax is refused 'cause the box to put the last name doesn't allows more than 20 characters. My full last name is more than 20 characters... what should I do to fix it?

  • June 1, 2019
  • 1 reply
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Best answer by PatriciaV

You have two options: 1) enter as many characters as you can and try to e-file. If your return is rejected, then 2) write in your full name and file your return by mail.

See this link for instructions: How Do I File By Mail in TurboTax Online?

1 reply

PatriciaV
PatriciaVAnswer
Employee
June 1, 2019

You have two options: 1) enter as many characters as you can and try to e-file. If your return is rejected, then 2) write in your full name and file your return by mail.

See this link for instructions: How Do I File By Mail in TurboTax Online?

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