Question

My tax refund got send to the wrong bank account

Forum|Forum|6 years ago
March 8, 2020
1 reply
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TurboTax Free Edition Online

Employee

Banking information for direct deposit is wrong

If you entered incorrect banking information for your refund, you can change it if your return is rejected. If it is accepted, however, it is too late to change it. The bank will reject the refund and send it back to the IRS. Then the IRS will issue a paper check and mail it to the address you put on your tax return. Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

A

ardenfurr

My refund was sent to the wrong account-if you look at the history-I’ve always had the same bank account for 10 years. Still waiting to hear or see my refund in the correct account. Therefore the six months of child tax credit checks went to the unknown account.

Critter-3

@ardenfurr

Did you use the Refund Processing service to have the TT fees withheld from your federal refund ? If so then the payment would have gone to the third party processing bank and the balance of the refund sent to you.

SBTPG is Santa Barbara Tax Product Group where your refund is transferred if you used the Refund Processing Service (pay your TurboTax fees with your Federal Refund)

What is Refund Processing Service?

Follow the steps below to track your refund when using the Refund Processing Option:

Step 1 - Check with the IRS

Get the status of your Federal tax refund by visiting the IRS "Where's My Refund?" page.

Check the status of your refund

Step 2 - Check with TPG

Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website.

Check the status of your Refund Transfer

For more information, please see the link below:

TPG Santa Barbara Tax Product Group

Also review the bank account listed ... save a PDF of the return and confirm the account number you entered.

Also log into your account at the IRS to see what CTC payments have been issued to date if any ... https://www.irs.gov/payments/your-online-account