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February 16, 2024
Question

My tax return shows to be refunded on the TurboTax site, but on IRS site it says it has not been processed. Is this because my address has changed and it is flagged?

  • February 16, 2024
  • 1 reply
  • 0 views
My tax return shows to be refunded on the TurboTax site, but on IRS site it says it has not been processed. I can't even access the Where's My Refund tool because it says I need to enter a code that was mailed to me. I have not received anything. I moved in December and updated my government ID and mailing address. Is it being held up because I moved?

1 reply

CatinaT1
February 17, 2024

Here is an FAQ about handling identity verification requests from the IRS.

 

If you have not received a letter yet, you will be.

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