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January 6, 2021
Question

My tax transcript shows I was issued my stimulus on Jan 4. However I do not have it. Can you see if there is a problem in YOUR end>????

  • January 6, 2021
  • 1 reply
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    1 reply

    RachelW33
    January 8, 2021

    Update from TurboTax 1/8/2021: We are happy to share that stimulus payments will begin to be deposited on January 8th for millions of our customers affected by the IRS error.  We expect most of these payments to be available that day, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund.

     

    Customers receiving a stimulus payment will receive an email from TurboTax informing them of the deposit.

     

    We have been working tirelessly with the Treasury and IRS to get stimulus payments to our customers.  We know how important these funds are for so many Americans and we regret that an IRS error caused a delay.

     

    For additional information, please check out these links: 

     

     

     

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    January 8, 2021

    I received 2 emails regarding updates to stimulus check status, etc.  Are these emails standard emails sent to all TurboTax customers or are they legit and for the customers that are actually affected by the mixup with IRS and TurboTax?  Basically, will I actually be receiving the money or are the emails just cookie cutters sent to everyone?

     

    Thanks!!!

    TasnimH2
    January 8, 2021

    Hello,

     

    We are happy to share that stimulus payments will begin to be deposited today, Jan 8th, for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process. Payment will be deposited into the same bank account that customers received their 2019 tax refund. Customers receiving a stimulus payment received an email from TurboTax letting them know their stimulus payment is on the way. 

     

    For more stimulus information, please visit the Stimulus hub here: https://turbotax.intuit.com/stimulus-check/

     

    Thank you for your patience!