My turbo tax card hasn't arrived yet and it has been 18 days. How do I find out where it is and when I will get it?

Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by visiting TurboPrepaidCard.com or call toll-free at (888) 285-4169.

My money is ony turbo tax card but I have yet too receive the card in mail .how can I get my money put in another account

I apologize for the inconvenience.  There has been a high volume of calls and they are doing their best to respond to everyone.

Please contact Green Dot at the number located at the bottom of the link below.  Select Can I get my money off of the Turbo Visa Debit Card to contact a specialist who will be able to assist you.

Contact for assistance with Turbo Visa Debit Card

If calling, please be patient. It might take a number of attempts to get through.