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July 7, 2020
Question

Need to amend my 2018 return. No longer have TT for Mac that I downloaded. How to proceed?

  • July 7, 2020
  • 1 reply
  • 0 views

I filed my 2018 return using a downloaded version of TT Deluxe 2018 for Mac that I purchased from Amazon.

Now I need to amend that return.  But I deleted TT 2018 from my computer.  I have the receipt for the purchase from Amazon but it doesn't include the link to the download.  How should I proceed?

    1 reply

    macuser_22
    Employee
    July 7, 2020

    Contact customer support.  

     

    There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.

    (Note that phone support is for paying customers only. There is no phone support for Free Customers.)

    Here is a TurboTax FAQ for contacting customer support.

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**