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March 27, 2023
Question

Never got my refund money from turbo tax or llc-sbtpg should be getting 300.00 dollars

  • March 27, 2023
  • 1 reply
  • 0 views
for tax year 2021 spoke with irs and say they sent it so know never got from turbo

1 reply

DoninGA
Employee
March 27, 2023

TurboTax does not receive any kind of tax refund, federal or state.

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request


Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228