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June 25, 2019
Question

never got my return 2018 tax

  • June 25, 2019
  • 1 reply
  • 0 views
so I recieved a order number / confirmation with my dollar amount but I never received my return and every time I try to check on it or refile it says I've already done that and everything gets rejected and kicked back

    1 reply

    DoninGA
    Employee
    June 25, 2019

    If you e-filed your tax return and it has been accepted, you cannot e-file the same tax return again, it will be rejected.

    Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
    If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
    If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

    smeltonAuthor
    June 25, 2019
    Yes I know all those steps you think I haven't tried that I've been working on this since the 10th
    smeltonAuthor
    June 25, 2019
    TurboTax says I filed IRS says I didn't and in order to get help they want to charge me when they screwed it up