Question

Never received my money

Forum|Forum|4 years ago
December 13, 2021
1 reply
0 views

Hey I filed back in March Turbo says they gave me my Money ! They didn’t give me one cent of my refund would never recommend this for your taxes

X

xmasbaby0

Employee

Your tax refund was not sent to TurboTax.

TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Critter-3

Did the IRS ever release the refund ???

Follow the steps below to track your refund when using the Refund Processing Option:

Step 1 - Check with the IRS

Get the status of your Federal tax refund by visiting the IRS "Where's My Refund?" page.

Check the status of your refund

Step 2 - Check with TPG

Once you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website.

Check the status of your Refund Transfer

For more information, please see the link below:

TPG Santa Barbara Tax Product Group