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February 13, 2021
Question

No option to enter bank info

  • February 13, 2021
  • 1 reply
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I am filing my tax return and i get to the end and Im given a turbo card? I want the return deposited to my bank account. Why am I not given the opportunity to enter my bank details instead of being forced to get a turbo card?

1 reply

Employee
February 15, 2021

Just to clarify, did you apply for and were approved for a Refund Advance? If yes, your advance automatically goes onto a Turbo Visa card. If you are not receiving a refund advance, please click How do I change my transferred direct deposit information?.

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jermwormAuthor
February 15, 2021

To my knowledge I did not apply for an advance on my refund. Where would I find this out? 

February 15, 2021

You would have applied for the Refund Advance in the Refund Method section.  If you did not apply, disregard this information and use the link posted above by @TerukoL.

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