Question

No refund!!!!! 2 months since IRS sent it. No customer service at all, unless you pay 80 bucks. Thieves

Forum|Forum|6 years ago
April 4, 2020
2 replies
0 views

Never will use again. My young adult sons first refund. Intuit stole his money. IRS sent money and state did.

TurboTax Free Edition Online

Employee

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

ColeenD3

It appears you used the FREE program. If you have not received your refund, contact the IRS. TurboTax provides tax preparation software. We have nothing to do with your refund.

@Wereismyrrefundass