Question

Okay my federal was 350. I track my refund and it says it’s been sent to me. When I check my account they only put 41 dollers in my account for my federal?

Forum|Forum|3 years ago
April 20, 2023
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TurboTax Live Deluxe Online

Employee

Did you choose to have your TurboTax fees deducted from your federal refund?

When you choose "refund processing" TurboTax gets its fees when the IRS releases your refund. Your refund goes to the third party bank. The bank takes out your fees and then that bank sends the rest of the refund to you.

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

What is Refund Processing Service?

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

A

a99eb744e5bdAuthor

Yes I have . And now I just found out what they took out . So trying get it back they took 269 out.

VolvoGirl

Employee

It looks like you upgraded to the LIVE Deluxe version. It has a higher price for federal and state. Then there is an extra Pay with Refund service charge.