Question

Online efile rejected but payment went through, now what?

Forum|Forum|5 years ago
March 2, 2021
2 replies
0 views

This year I decided to file my taxes electronically and also to make the payment via credit card for the taxes owed. Few hours after submitting online I got an email that it was rejected due to IRS not being to verify my AGI from prior year. I decided to just file by mail, printed everything out and made out the check for the taxes owed, and was ready to send it out. However, I decided to check my credit card and there is a pending payment for the taxes owed. My payment went through online even though my submission was rejected. So, what do I do now?

Not A Product Question

T

TiffanyL

If you submitted a payment for taxes owed and TurboTax fees, you would want to contact your credit card company about that pending charge, if you decided to mail the return, if it was rejected. If the pending charge is just for taxes owed, you would just print and mail as normal, as the taxes owed would have to be paid anyway. Please let us know if this helps.

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H

Hollywood4

did the charge on your CC ever drop off? I have a similar issue

M

MichelleLO

You are commenting on an older thread, can you please provide specific details about the issue you are experiencing so that we can provide assistance?

@Hollywood4

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H

Hollywood4

My efile was just rejected due to the IRS glitch with form 8960 however my credit card has a pending charge for the amount owed the IRS despite my return being rejected. My question is : will that pending charge fall off or will it still go through despite my return being rejected. I don’t want to get double charged once I successfully file.