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D
daskube1
April 17, 2025
Question

online fee reimbursement

  • April 17, 2025
  • 1 reply
  • 0 views
I was charged a fee for online transmission for my State return. I was unable to transmit since the software I purchased only allowed 5 returns to be submitted online. How do I get reimbursed for the fee I paid since I was unable to transmit the return?

1 reply

X
xmasbaby0
Employee
April 17, 2025

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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