Question

owing

Forum|Forum|4 years ago
August 25, 2021
2 replies
0 views

hi.

my refund was accepted mid july. paid intuit the fees with my refund (have them to deduct from taxes). just received an email from turbo tax saying i have until mid sept to pay $160.00. does anyone know what for? im sure they are to get around 200.$ from the tax deduction. any input will be appreciated .

DoninGA

Employee

If the federal tax refund is delayed TurboTax will send you several emails explaining how to pay the account fees.

See this TurboTax support FAQ for payment of the TurboTax account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/01/26102

VolvoGirl

Employee

Then if they do take the fees out of your bank account they won't take them out of your refund when it finally comes. Except maybe the extra $40 processing charge.

and Turbo Tax says......

We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at

1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.