Question

Paid to transmit State return, won't transmit.

Forum|Forum|4 years ago
February 4, 2022
5 replies
0 views

I just finished my taxes two days ago, transmitted my free Federal e-file, my State (Rhode Island) wouldn't finish. I was told to wait for e-mail to proceed. I got the e-mail and opened my Windows Turbo Tax and clicked on updates. The State updated and I proceeded to transmit my State return after I paid my $20.00 fee to Intuit. I clicked on transmit and the return won't go. Message states Trouble recognizing the data in the return. Turbo Tax is not ready to process tax year 2021 for this return. What does that even mean and what do I do now ?

S

SteveDavis396

YES, I am having the same problem. What is the problem TurboTax?

F

findingzzero

Me too for Indiana. Updated to no avail. As a matter of fact, neither would transmit until I decided to transmit only the federal. And, I get no error message. Phone help didn't help.

C

ChondelLO

Employee

This may be related to Rhode Island State forms. I've included a link to RI State forms availability. If you find that all forms needed for your return are available, please respond to this thread for further assistance.

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2

2016edgeAuthor

Thanks for your reply, I looked at that list you included. The reason I have always used Turbo Tax for the last 20 plus years is that they guide me through the filing process and I just enter all the pertinent information. I rely on Turbo Tax telling me when I'm ready to file, they run a check for errors and when those are fixed They tell me to transmit my returns. My Federal went through just fine, They said my State was ready to transmit, I paid my $20.00 fee clicked on transmit my return and got an error message. Turbo Tax was lax in advising me my return was ready to transmit when it wasn't. I'm not happy with the results at this time.

M

MichelleLO

Please reach out to TurboTax Customer Support so that an agent can take a look and see the reason for the error message you're receiving.

What is the TurboTax phone number?

@2016edge

Have you filed your federal return yet?

@duce1106

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D

duce1106

Same problem, what is the issue Turbo Tax?

T

thbchnc55

I'm having the same problem except with North Carolina. I've paid to file my state return TWICE now. I've repaired, uninstalled, reinstalled, both from the CD and from an online download. When I finished taxes a week ago, I received a message that NC wasn't ready to file yet. A couple days ago I received another message that the problem had been fixed and I could file NC as well as Federal. Well, apparently NOT!!! I tried filing both at the same time but was unable to. I tried filing just Federal a minute ago, and it did work. When is TurboTax going to fix this problem?

R

russobx

I've been trying for 2 days now. Neither the Federal return nor the NC return. Same nonsensical message. What is the answer?

B

bsweet1231

I can't really give you an answer. I updated and shut down and it still didn't work. My federal went without a problem and then somebody posted on the 8th that the state was working and I tried and it work.

I also put in a call to Turbo Tax so hopefully they are reviewing the problem.