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April 5, 2020
Question

Payment

  • April 5, 2020
  • 1 reply
  • 0 views

so i used the pay with a debit card option in my turbo tax 2019 and it got rejected. i resubmitted it and it should be fine now, but i am am still missing the original payment that i made for the rejected one, when do i get that payment back, because its all the money i payed to the goverment and i dont want to have to pay it twice just because the program looked over a major rejection code. i do not think that iis the case, i just would like to know what kind of time frame i can expect to get that back if i do get it back

1 reply

April 6, 2020

If you are having issues and need assistance, please contact customer support by following the instructions below.   

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.

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