Question

Payment

Forum|Forum|5 years ago
April 3, 2021
1 reply
0 views

I paid to e-file, and then my returns got rejected. I am forced to send documents via USPS now. When can I expect my reimbursement for that e-file purchase?

X

xmasbaby0

Employee

Do you mean state e-filing fees using desktop software? If so, ask for help from customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

If you mean you used online software and mailed your returns instead of e-filing, the fee for online is the same whether you e-file or mail the return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**