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April 7, 2020
Question

Please Do Not Run My Card At This Time

  • April 7, 2020
  • 1 reply
  • 0 views

Hi, 

 

I just got an email that you will be charging me on 4/10/20. Please do not due to Covid-19... 

 

I didn't even get my refund yet... Also, your service was very disappointed, as it estimated me to have gotten it by March 5... So over a month behind. 

 

Thank you,

 

Dom

Qty Item Amount
1TURBOTAX ONLINE DELUXE TAX YEAR 2019 PREP$40.00
1TURBOTAX ONLINE STATE PA TAX YEAR 2019 PREP$40.00
 Sales Tax:    $6.40
 Total:    $86.40

1 reply

Employee
April 8, 2020

This is an open internet forum, we do not have access to your payment information. 

 

You will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

 

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