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June 20, 2019
Question

Printing taxes

  • June 20, 2019
  • 1 reply
  • 0 views
I can’t find my 2017 and 2018 taxes. I need them for court. I know I did them on TurboTax. I might have gone threw online from Westconsin Credit Union. I was just trying to log in and see if I can print but just keeps bringing me to the sign in page over and over.

    1 reply

    DoninGA
    Employee
    June 20, 2019

    You have to sign onto your online account using the exact same user ID you used to create the online account.

    Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

    Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

    If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

    To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

     

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)