Received 2019 tutbo tax noti ce that federal and state accepted. But IRS claims not filed.
Did taxes via turbo tax in 2019. Had been afew rejected uploads but made corrections and finally received notification federal return had been accepted. Was also able to upload state successfully. Both had taxes due which were paid via turbo tax. Then when trying to upload 2020 federal taxes, we could not get successful upload because our entry for 2019 AGI was incorrect. After verifying tax payments had cleared the bank in 2019, I started to do some more research. Got a IRS account so we could research what was on file with IRS. According to the IRS records, a payment for the amount of taxes due from the turbo tax return had been received but states return not present for his ssn. I am clueless as to how to handle this situation.