Question

Refiled tax did not apply our 2021 Payment show outstanding balance

Forum|Forum|3 years ago
June 8, 2022
2 replies
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We filed our 2021 Tax and then Turbo Tax expert reviewed and refiled. Gov site still shows our Payment and the outstanding balance after the refile. We need them to apply the payment

Critter-3

Ok ... so did you file a return with a balance due on it ? And then sent in an amended return before you paid the original balance due and the IRS finished processing the original return?

J

JsvildAuthor

No. Refiled after Government made a correction and Turbo Tax Expert help me refile to clean up some additional forms that weren't needed on the original filing. Now Payment show in IRS Payment tab and Outstanding Balance show refiled 1040 with an Outstanding Balance less than the Payment. It's like it isn't being applied, even though we received confirmation on the IRS withdrawal from our bank.

rjs

Employee

Since a TurboTax expert filed something for you, you must be using TurboTax Live Full Service. Contact your TurboTax Live Full Service expert to straighten out the payment issue. It's part of the service that you paid for.