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January 27, 2024
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Refund Advance - Haven't Received

  • January 27, 2024
  • 1 reply
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I applied for, and was approved for a refund advance. I then got my approval notice from the IRS that my federal refund was approved. On TurboTax it also shows that my federal refund was approved. That was a week ago, I still do not have my advance in my Credit Karma spend account. I talked to Credit Karma and they say that the Federal Acceptance has not come through from TurboTax. Anyone know how to resolve this? Any help would be appreciated.

Best answer by Cynthiad66

IRS will start accepting e-filed returns on January 29, 2024.  Your return must have been accepted in the test-run group.  After tomorrow you should receive final approval and the Refund Advance should be released within 48 hours of acceptance.

1 reply

January 28, 2024

IRS will start accepting e-filed returns on January 29, 2024.  Your return must have been accepted in the test-run group.  After tomorrow you should receive final approval and the Refund Advance should be released within 48 hours of acceptance.

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February 1, 2024

This is not okay. You guys are using false promotion. I needed my advance. Big inconvenience and I’m surprised that no one has sued you guys by now.