Refund Advance Not Received

Forum|Forum|1 year ago
January 27, 2025
7 replies
0 views

This is my first time using TT. I filed my return on 1/18. At the time I applied for and was approved a 500 refund advance. I understood at that time that IRS would not start accepting returns until 1/27. Once IRS accepts my return. The 500 advance would be deposited into my CK money account with 15m of acceptance from the IRSs. My return was accepted at around 9ish this morning. My refund advance still hasn't been deposited into my account. Is anyone else having this issue?

TurboTax PLUS Online

Best answer by CatinaT1

Here is an FAQ: When will I get my Refund Advance? Be sure to check your spam folder if you don't have an email. @ambersims

taxlady28

Many people have posted about not getting their advance but they will not post when they get it and we do not know when they do. Please post back when it is received so others can be assured when it is working.

daustin80 Author

I will once I do. Hopefully I will get it soon or at least within the next 24hrs.

alymoore01

I haven't received mine either. Mine got approved a while ago and I don’t have anything deposited yet.

stacmarie29

If your getting your refund 5 days early you won't be getting an advance if they would they would post that no one would be confused it's either or and they make money on 5days early not on the advance so if u opted in to get paid 5days early you won't get a advance. It's bs

daustin80 Author

I didn't opt for the 5 day early. I won't be getting my refund until end of Feb or early March because I have EIC. So 5 days wouldn't make a difference for me by then. But right now the advance will. That's why I chose the refund advance option

CatinaT1Answer

Here is an FAQ: When will I get my Refund Advance? Be sure to check your spam folder if you don't have an email. @ambersims

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

daustin80 Author

***UPDATE TO MY ORIGINAL POSTED QUESTION***

So apparently the same day I filed my taxes, applied and was approved for the loan, was also the same day that they denied the loan. An email was sent but it went to my spam folder. I attached a snip of the email. The upsetting part is that I called the Treasury Offset and they said I have no debts owed. Well I guess at least now I know. Thanks to the person who posted to check you spam. This is the offset # in case anyone else needs it (800) 304-3107.

Timthetoolman

Haven’t received ours wither

Asams13

Haven't tecieved mines either I applied on the 23d mines wasnt accepted until the 29th I was approved for a refund advance and I still havent recieved it even after the system has been down for 3 days. I've been with turbotax for 10 years this have never happened to me looks like this will be my last time filing with this company.

CatinaT1

Have you checked your spam folder for an email?

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ambersims

Employee

yes I have checked my spam several times and nothing

BrittanyS

If you did not receive the acceptance letter and confirmed it is not in your email. You can call toll-free at 1 (888) 679-8122 to get an update on your refund advance.

@ambersims

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