Refund, please?

Only used TurboTax because my employer's online resource page had a link to import W-2s directly to TurboTax for "quick and easy" service. 
They forced me to pay an extra $60 for the "Deluxe" package that I said I didn't want several times throughout filling out tax forms in order to file in multiple states, on top of an additional $50 per state, plus an additional unlisted fee for choosing to deduct directly from my tax refund (a fee that they don't inform you of until several steps after choosing your payment method). 

At the end of it all, even after double-checking everything to make sure the online forms matched what my physical W-2 forms had listed, the system somehow missed the significant chunk of money withheld by the second state I was filing in and determined that I owed several hundred dollars.  The amount owed was about the same as the amount withheld. 

After checking with the HR department at work, they agreed that it was odd and suggested seeing a real accountant because I should not have owed anything to the state.  I ended up having to have my taxes amended to fix the poor job TurboTax did. 

Anyway, I've just received an e-mail informing me that they're going to be charging my debit account because a change was made to my taxes that prevented them from withholding payment.  I don't have a problem with paying for the bit that they somehow managed to stumble into getting right, but I am not about to pay an extra $60 for a level of "service" I didn't want from the start just so I can be charged an extra $50 for a job that was **bleep**ed up so badly that I had to pay someone else to have it done again.