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August 29, 2019
Question

Refund Status

  • August 29, 2019
  • 1 reply
  • 0 views
It's been 5 months since I verified my identity personally but I still haven't receive my tax refund. They keep saying it will need another review. And I have my problem because I'm here now in Philippines. Is it possible to change my address? What should I do to get my refund as soon as possible?

    1 reply

    DoninGA
    Employee
    August 29, 2019

    There is not much you can do since the IRS is the only authority that can Approve and Issue a tax refund.  If your address was incorrect or has changed since the federal tax return was filed, then go to this IRS website for change of address information - https://www.irs.gov/faqs/irs-procedures/address-changes

     

    Since you are located outside the US you can call the IRS International desk if you are unable to call the IRS using the US toll free number of 1-800-829-1040. 

    The International Call Center is operational Monday through Friday, from 6:00 a.m. to 11:00 p.m. (Eastern Time):
                Tel: 267-941-1000 (not toll-free)
                Fax: 267-466-1055 (for international tax account issues only)

    You can also contact an International Taxpayer Advocate.

    Go to this IRS website for contact information - https://www.irs.gov/advocate/local-taxpayer-advocate#PuertoRico