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November 4, 2019
Question

Refund status account locked

  • November 4, 2019
  • 1 reply
  • 0 views

I have several accounts that I need combined into one. Also, I never received my return because there is a final step asking for me 2017 federal income tax withheld I cannot find which account to add this information to receive direct deposit for my 2018 return. 

1 reply

DoninGA
Employee
November 4, 2019

TurboTax online accounts cannot be deleted, combined or merged.

 

If you are referring to a 2017 AGI to e-file the 2018 tax return, that 2017 AGI is no longer needed since a 2018 tax return can no longer be e-filed and is not needed on a printed and mailed tax return.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

 

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

A 2018 tax return can only be printed and mailed, it cannot be e-filed.

Print, sign, date and mail the tax return to the IRS.  Include with the mailed return any forms W-2 and 1099 which have taxes withheld.  Go to this IRS website for mailing addresses - https://www.irs.gov/filing/where-to-file-paper-tax-returns-with-or-without-a-payment

There are no penalties for filing a tax return after the due date if filing for a tax refund or there are no taxes owed.