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February 10, 2024
Question

Refund still not approved

  • February 10, 2024
  • 8 replies
  • 0 views

Hello, 

 

I filed my taxes on 1-28 on 1-29 it was accepted. As of this morning, 2-10 is still it approved. Is this normal? 

8 replies

Critter-3
February 10, 2024

 

From the IRS : 

 

How quickly will I get my refund?
We issue most refunds in less than 21 calendar days.

 

I’m counting on my refund for something important. Can I expect to receive it in 21 days?
Many different factors can affect the timing of your refund after we receive your return. Even though we issue most refunds in less than 21 days, it’s possible your refund may take longer. Also, remember to take into consideration the time it takes for your financial institution to post the refund to your account or for you to receive it by mail.

 

It's been longer than 21 days since the IRS received my return and I haven’t gotten my refund. Why?
Some tax returns take longer to process than others for many reasons, including when a return:

  • Includes errors
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit. See Q&A below.
  • Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process
  • Needs further review in general

We will contact you by mail when we need more information to process your return.

 

I claimed the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) on my tax return. When can I expect my refund?
According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue EITC and ACTC refunds before mid-February. The IRS expects most EITC/ACTC related refunds to be available in taxpayer bank accounts or on debit cards by the first week of March, if they chose direct deposit and there are no other issues with their tax return. Check Where’s My Refund for your personalized refund date.

 

Where’s My Refund? on IRS.gov and the IRS2Go mobile app remains the best way to check the status of a refund. WMR on IRS.gov and the IRS2Go app will be updated with projected deposit dates for most early EITC/ACTC refund filers by February 22. So EITC /ACTC filers will not see an update to their refund status for several days after Feb. 15. 

 

Will calling you help me get my refund any faster?
No. Our phone and walk-in representatives can only research the status of your refund 21 days after you filed electronically; 6 weeks after you mailed your paper return; or if Where’s My Refund? directs you to contact us.

 

What information does Where’s My Refund? have?
It has information on the most recent tax year refund we have on file for you.

 

When can I start checking Where’s My Refund? for my refund’s status?
24 hours after we’ve received your electronically filed tax return or 4 weeks after you’ve mailed a paper tax return.

 

Will Where’s My Refund? show me when I’ll receive my refund?
Where’s My Refund? will give you a personalized date after we process your return and approve your refund.

 

Will ordering a transcript help me find out when I’ll get my refund?
A tax transcript will not help you find out when you’ll get your refund. The information transcripts have about your account does not necessarily reflect the amount or timing of your refund. They are best used to validate past income and tax filing status for mortgage, student and small business loan applications, and to help with tax preparation.

February 10, 2024

Thanks, however it doesn’t really answer my question. I’m looking for some with the same experience as me. 

Critter-3
February 10, 2024

Did you check the IRS site ... what does it say there ?    Ignore the TT estimated dates posted ... they mean nothing. 

February 13, 2024

Did you end up getting your refund? Mine says the same thing and I can’t find answers

February 13, 2024

@Missy135 nope

February 13, 2024

Ugh. I was counting on mine being here this week and I submitted it three weeks ago so there is no reason it shouldn’t be approved yet. Thanks for responding. 

February 14, 2024

I’m in the same boat and I think that’s a lot of people who filed later than 1/26

Employee
February 14, 2024

It's not just who filed after 1/26. Mine was accepted 1/16. 

February 14, 2024

Facts mine was filed and accepted the 22nd and 23rd est 2/13

February 17, 2024

My return status hasn’t changed since 1-30. As of today 2-17 it still says “accepted” 

Employee
February 17, 2024

@ Sully5  wrote:

My return status hasn’t changed since 1-30. As of today 2-17 it still says “accepted” 


Where are you looking?    If you are seeing the term "accepted" at the Online TurboTax website, it will never change, since that just refers to the efile status.   Once accepted, it will always show that from now on.

 

You should be checking a Federal refund with this IRS "Where's My Refund" tool.   It won't use the term "accepted."   It would most likely say "received" or "processing."  

https://www.irs.gov/wheres-my-refund

February 23, 2024

Any luck with getting an approval ? 

February 28, 2024

I saw someone said to look at notifications on the general profile. They needed more information. And I also had to verify my identity. I’m not sure how long that’s been there but I received a letter in the email in order to do so. Hopefully now they will quickly approve the refund and send it. Anyone who verified their identity—how quickly did they approve the refund afterwards?

February 28, 2024

Me to, I got the letter the 27 about me logging to verify my Identity. Like dam, they couldn't just send an email out... so hopefully we be in the next round of deposits.

February 28, 2024

I also filed January 27th and it was approved January 29th and it's now February 28th and still not approved.

Employee
February 28, 2024

@Harrislala1  "Accepted" and a"approved" are not the same thing.  TurboTax only tells you that the return was accepted.  Approval can only come from the IRS.

 

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

 

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
February 11, 2025

Same. My return was accepted 2/4 and not approved yet

Employee
February 11, 2025

@16tryan90 

 “Accepted” is not the same as “approved”.  TurboTax tells you the e-file was accepted if the IRS deems that there is enough information on the return for them to take it in for processing.   Only the IRS can approve of the refund, which is a later stage of processing.  If the IRS approves your refund they will provide a date for the refund to be issued.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2024 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

 

To track your state refund:    

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

 

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/refunds-take-longer-others/L14YlqFrH_US_en_US?uid=lexdr7zh

.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/irs-refund-taking-longer-21-days/L2vRAJbdU_US_en_US?uid=lexe7lst

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund before early March

 

https://turbotax.intuit.com/tax-tips/irs-tax-return/what-is-the-path-act-and-how-may-it-impact-your-taxes/L2fkZJmNC

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
February 11, 2025

Yeah, I know. I wasn’t saying that it was TurboTax’s fault. I was just making a statement since the guy was saying that his refund wasn’t approved.