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February 9, 2023
Question

Regarding the "Share your data" form, it says: "You are not required to complete this form to engage our tax return preparation services." But I declined and no continue

  • February 9, 2023
  • 1 reply
  • 0 views
The full text says "You are not required to complete this form to engage our tax return preparation services. If we obtain your signature on this form by conditioning our tax return preparation services on your consent, your consent will not be valid."

But after I say no I just get stuck on a page with no way to continue and the "Review and Sign" button is still there. How do I continue to use your services without agreeing?

1 reply

namidimAuthor
February 9, 2023

Looks like a bug. Possiby in browser support for firefox. I ran it again in chrome, even though I showed as declined it made me decline again, but this time I got a button that let me continue.

February 9, 2023

Glad you were able to resolve the issue. Thank you for letting us know!

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