Rejected Federal Return -IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.

Forum|Forum|5 years ago
February 13, 2021
1 reply
0 views

We did not e-file in 2019. I checked and the AGI matches our 2019 return. When I e-filed yesterday Turbotax pulled in the PIN number from our 2018 e-file. Since my AGI is correct is the problem the 2018 PIN numbers. If yes, should I remove the PINs from my 2020 return and then resubmit?

P

PegLoz

I have the exact same issue. Turbo Tax either needs to reframe their question - Did you file a return in 2019? If yes, electronically or by mail? Or instead of "Did you file a return in 2019?", DID YOU E-FILE YOUR RETURN IN 2019?

I am very frustrated. Will most likely be easiest to print and file by mail. However, they should be able to fix this problem......

AkinaLO

@cholley78 Yes, please remove the e-filing PIN. The IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last year’s adjusted gross income (AGI). The e-filing PIN isn’t the same thing as the Self Select PIN or the IP PIN.

@PegLoz

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"