Question

Rejected Return

Forum|Forum|6 years ago
February 18, 2020
1 reply
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I received an ACTION NEEDED email stating that my return was rejected and that I need to sign in and TurboTax will walk me through fixing it. However, I don't know how to sign in to the software (where I would go to work on my taxes). I do see an option to pull in a return, however it keeps saying I can't pull in my 2019 taxes because it doesn't exist (I have it saved as a PDF on my computer). I can sign in online but I don't see my taxes anywhere on here... Please help!!

K

KatrinaLO

Please follow the below instructions on how to access and amend a prior year return:

If you have already filed and your refund is pending, you will need to complete an Amendment to capture the new forms. To complete and Amendment, please see the below link:https://ttlc.intuit.com/community/amending/help/how-to-amend-change-or-correct-a-return-you-already-filed/00/25588

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