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May 17, 2021

If you're not able to e-file your tax return(s):

  • Just verify that the AGI is the reason you're getting rejected and not because of mismatched name and Social Security Number.
  • If everything else is correct, your return may be one of the ones that can't be e-filed and must be mailed in.
  • You can try and call the IRS to verify your information at 1-800-829-1040.

 

See the TurboTax FAQ What if I entered the correct AGI and I’m still getting an e-file reject?

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